Fliteboard stuck in update mode

Has anyone experienced the updating issues from fliteboard? ive had a few boards go into this update mode. i thought it was something I was doing but what I see from this forum many people are struggiling with this. Maybe some software issue from flite. Would love to hear everyone elses experience with this. How did you solve it? what was flite suppourts response on it?

Flite says it’s resolved. I think the board needs to go back to a service center. I have not had it happen on my 4 boards so far.