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Jetwake quality issues?

Just found these photos in the E-Surfer Facebook group. Does not look very promising.

Looks like both handles broke.

Any Jetwake users here?

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This customer is in the United States. Sold in 2018 and used for 2 years.

I think I might be the only customer in the United States. I figured being an early adopter of a new product, I’d run into some issues. The first day I took it out the front foot strap stripped out of mounting hole. The handles broke with minimal force. The hull needs more support. The bottom of the hull has cracked on both sides - my thought is maybe it smacking down in bumpy conditions? It seems that the engine and battery is good quality, I’ve considered somehow putting it in a different board?