Pairing/firmware relay switch

I am having trouble connecting my 5”6 efoil lift board with the remote. The issue does not seem to be the remote, but the relay switch seems to be stuck. I can click it but it doesn’t seem to respond.

Any help would be greatly appreciated!

Hi @Projectsurfnyc

Hard to tell from your description. Did you follow exactly the description:

If this does not help, can you send a video?

Yes I have tried everything, nothing seems to be working. I will film the process now.

This button feels as though it’s stuck, cause it’s not responding. I can seem to connect any of my remotes to my 5’6 efoil. No problems with any of my other boards and/or connecting the same remotes to them.

I guess this is a case for the Lift support.